How to contact us
Payment upon receipt
Payment for the order is available only online — when placing an order on the website
Returns
Return shipping to Russia is not possible through transport companies. You can only arrange a return in person or send it through a third party to Russia.
Details — in the "Returns" section
How to choose a size
Refer to the size chart in the product card
If you need clarification — contact us. We will help
Where is the order
Order assembly — 1–2 business days
The tracking number is sent to your email after shipping
If you haven't received the tracking number — write us
Promo code for subscription
The promo code is valid for the first order when purchasing items at full price
It does not apply to the SALE, Underwear, and ART
If the order is delayed
Contact us. Specify the order number — we will send a request to the courier service and inform you of the status
Payment methods
International cards (list of countries — here)
Defects
Take a photo and send it to us
If the defect is confirmed — the situation will be resolved on an individual basis